Pathways to Safety

Helping Families Stay Together Safely


As an early intervention program for Child Protective Services (CPS), Pathways to Safety 2.0 is available when a family is referred to the CPS hotline. Families and community members can now access the services of the Pathways to Safety 2.0 program through self-referral, schools, neighbors or referral by another agency.

Interested in Pathways to Safety 2.0 services?

Use the referral form below to self-refer or refer a family that would benefit from the support.

Get Referral Form (English)

Get Referral Form (Spanish)

More Questions About Pathways to Safety?

Please call (831) 771-8519 or use the contact form.

If you are concerned about a child or family in Monterey County, please call the CPS hotline: 1-800-606-6618 or 831-755-4661.


In California, more than 90% of calls made to report child abuse or neglect don't actually qualify as such. About one third of hotline referrals are re-referrals of the same families from the previous year. Often, the calls involve families facing financial, physical or emotional challenges. For example, a family might need food, afterschool childcare or professional therapy. Neighbors or teachers might notice:

  • Unsupervised children
  • Behavioral changes
  • Lack of school attendance or chronic tardiness
  • The home utilities have been shut off
  • Children constantly appear unhealthy, unkempt and/or hungry

In these cases the situations do not warrant removing the children from their home. However, families can benefit from community support and resources to address challenges and assure families stay healthy, safe, and together. This is when Pathways to Safety steps in. Pathways to Safety Family Resource Specialists partner with families to connect them to the resources they need to thrive.

Pathways to Safety is an early intervention initiative that addresses the underlying causes motivating a call to Child Protective Services (CPS). It offers support and resources to help families resolve their challenges. Pathways to Safety is based on the belief that if families get the services, support and solutions they need to overcome their challenges, they can keep their children safe and their family unit strong. It's also based on a belief that when communities work together, they can achieve more.


Door to Hope, in collaboration with the ACTION Council of Monterey County and Monterey County, Department of Social Services and other community partners, support Pathways to Safety by:

  • Connecting families to a Family Resource Specialist who can steer them to the community resources they need to achieve self-sufficiency.
  • Engaging with the family to build on their strengths and their self-identified concerns.